FAQs

How do I cancel my order?

You can cancel most orders via Live Chat

I didn't receive a confirmation email after ordering

First things first, please check your Junk folder as it might be waiting for you there.

You should have received a confirmation email within 2 hours of placing your order. Still haven’t had an email confirmation and not sure if your order has gone through? Contact us please on [email protected]

What’s your shipping information?

Mostly our shipping carrier is Royal mail 1st & 2nd class Service

Live Chat hours

You can chat to us 9AM to 5.30PM, Monday to Friday excluding bank holidays.

And remember - you can always contact us instead on

Email: [email protected]

WhatsApp: 00447482858836